Our sales representative in Gauteng went missing this week. We are suspecting a kidnapping or worse a hijacking. At the time she had stock which she had to deliver to clients. After waiting the compulsory 48 hours we were given a case number. We reported the matter to Outsurance an logged a claim ...
ALMOST A YEAR has gone by and I have STILL NOT been compensated for the claim lodged against OUTSURANCE. I have noticed that they are advertising extensively on TV. Does this really mean that their business is poor?? If it is the case, then complainants should CONTINUE lodging their complaints on ...
I phoned earlier today, and spoke to a lady consultant, whose name I wont put up on here as I cannot stoop that low, but should I not receive an apology from her manager or a response to this report, I will phone in to outsurance and make a complaint against her personally. I have just bought a new ...
I reported my accident on the 09th April 2013. After two days the manager Jaco came back to me to give me an appointment Tutaka Motors in North Riding. I wanted the earliest appointment and he stated that only by appointment the assessment may be done - at 12H30 they can attend to me. Having a day ...
My car was damaged. Claim was lodged. I waited a month for the spares, with no feedback from the repairer. After making noise about it, I was told that I could take my car else where and Outsurance will still cover the repair. The repairer that is on their board is pathetic! My car has been with ...
I contacted Outsurance on 26 April to update my facility. I was transferred to Tsatsi and it was then that my Friday changed. There was a problem with the switchboard and the call was cutoff. The first surprise was that I received a callback from Tsatsi. I explained all the changes and updates that ...