I asked them in e-mails and in messages to tell me why they do did not honor their help@out pledge and roadside assist, but they do not get back to me. It is a pity that I need to lodge a complaint to see, if I can get an answer now... ...
Hi I was shopping for short term insurance and had the pleasure of dealing with Mr Devy De Klerk from Outsurance. Mr De Klerk's helpful, efficient and professional approach are truly commendable... it was a pleasure dealing with him. Mr De Klerk went the "extra mile"... he is a true asset ...
Called (Wednesday) to make changes in my facility which affected my monthly premium but was settled the same time. The later that day after i read the new facility documentation, i called for clarity on other changes that were there and i got an explanation. A day later and amount of R30 is debited ...
I have been trying for over a week now to get you to upload our tracker information, after we have sent over 10 emails to 2 diffirent email addresses that we got when we spoke to the call centre. Everytime the system keeps saying that you have received our email. After a week still no upload and ...
I am super impressed with the outsurance guys that assist at the robots, they are a real blessing!! thank you guys keep up the good work!!! :) ...
Outsurance contacted me this morning to inform me about my out bonus payout and when it will be paid. I enquired about my insurance premium and was put through to that department concerned. It was NOT necessary for me to repeat any information and the lady knew exactly what I wanted. Within a ...