Etienne (Outsurance representative) was very attentive to our needs, made sure we understood everything he went over, and provided us with very prompt service. He was also willing to work around our schedule to ensure we discussed the policy in a timely manner and get the plan rolling. He didn't ...
I made a claim for my faulty Sony PSP the week before last. After a bit of confusion about what needed to be done with the faulty device in order to process the claim Outsurance came through and settled my claim. I understand that items such as this are difficult to diagnose as there are not many ...
I phoned OUTsurance to enquire about the premium of one of the cars that we insure as it seemed high. Ntombi proceeded to look at it, lower the premium, lower the excesses and add free car hire in case of damage to the car and to do the same with the other cars without being asked to do it. She ...
I phone in on the 21st of October for a quote on a new vehicle after adjusting my current insurance. Outsurance could not beat the premium and did not even bother to advise that I am now eligible for the R400 promotion. Also, the consultant then tried to convince me with false information as to why ...
Heard the add on the Highveld for Outsurance life cover, so sent the sms, and within 30min Mr Winston called me. I was on the highway and couldn't talk, asked him to call back in 30min, and right on time he called back. Not only did he help me achieve exactly what I was wanting, he was friendly, ...
I have called Outsurance on the 28 March 2013 requesting a quote for my Car & household insurance (they are doing a promotion on how you can get R400 back if they cannot match your current premiums) which I did received back and unfortunately they could not match the one I currently have. On ...