On contacting the call centre, I was put through to a lady consultant with whom I discussed my recent annual re-rate. Upon completion, I was pleasantly surprized to discover that she had managed to reduce my excess amounts and also my premium to amounts lower than the previous year. What awesome, ...
They have all these advertisements that they will pay you R400.00 if they cant beat your currant car insurance quote. Firstly the access is almost a R 1, 000.00 more than what I am paying now. Secondly the premium is more than R 300.00 more than what I am paying now. So this tells me they need to ...
I received slow or sometime no response on my e-mails to the legal recoveries consultant. When I mailed her she takes up to a week to respond and sometime after I waited a week I follow my mail up with another mail just to ask her to give me an update on the claim recovery. I am not asking for much ...
Iman pressured an unhelpful third party into returning our excess (R3400). It took her over 6 months from the date of the accident but she never gave up. The third party kept delaying saying their report wasn't ready and then finally only offered a partial settlement. But that didn't faze Iman, she ...
Outsurance will not settle my claim properly and the service has been terrible. My Kia Cerato went for a service @ beginning of august @ Kia and was in perfect working condition. On the 18th of Aug I was involved in an incident where I was smashed on my left side by a Bakkie. My car went to the ...
A lady reversed into my vehicle while i was stationery in a car park facility. Her tow bar caused alot of damages to the front my car. I went through all the motions of AR number, Photos, and quotes. The lady was very helpful and even assisted in getting her insurers (Outsurance) to speed up the ...