Oneplan Health Insurance
ONE PLAN DELIVERS!

One Plan health insurance, makes our lives so difficult that despite paying such exorbitant amount, gives awfully bad service. After my family gone to test for covid, One plan pays and comes back to state we owe a balance of R290, which we eventually pay, putting the ref number that they wanted, i.e. pol number. I submit the p.o.p and they come back and state that we need to provide them with more information which was never mentioned in the initial correspondence, and same information that had already been sent prior, the patients info, doctors/ service provide etc, all this whilst I have a family of 3 people heavily sick, not even a phone call to discuss this, they go silent, with no responding. They started off well, but are showing true colors of who they are. They are making life unbearable.