My dad is blind he needed a hard copy as proof of his investment. On 2 Aug, I traveled to KZN from Joburg to assist him &we were told by Compushare that since they had nt captured his bank details, he will have to visit his branch again after 3 days. He visited the branch on 7 Aug &was ...
I HAVE LOGGED A COMPLAINT WITH OLD MUTUAL - ABOUT THE POLICY THAT THEIR ADVISOR HAS OPENED WITHOUT MY CONSENT -BUT WHY DOE IT TAKE THE 3 WEEKS TO SORT IT OUT- PLEASE SORT OUT THE MATTER AND REFUND ME MY PREMIUMS - I HAVE GIVEN YOU ENOUGH TIME - I NEED THE RESPONSE MY 10:00 TOMORROW MORNING AS I ...
I recently applied for a loan at old mutual, the consultant said i will have an answer within 48hrs, this was on the13/08/13 and today 22/08/13 still nothing. I informed him i was on a 4 year contract and later he says i said i was permanent. This week my banking details were a problem as Old ...
Beginning of July I requested to cash out a portion of my U nit trust. I filled out the many forms they wanted and till this day, no response whatsoever. On numerous occasions I spoke to the financial adviser but still no response. This issues has been ongoing for more than a month now. I am ...
I recently contacted Old Mutual to change me debit order dates, due to the fact that I've changed employers. The call centre staff, wow what a disappointment with the service, the lady i spoke to was not friendly showed no empathy and was really disgusting to deal with. After a 5 minute argument ...
Client has an agreement with old mutual to withdrawn money on the 22th of evry month. They always come be the 22. they dont get money and creates a lot of charges. She try to solve this many times but to they dont try to solve it ...