Hi, my mum is disable and had a savings policy with old mutual. On the 14th of may she phoned and cancelled her policy in which they said in four days we will receive a letter which she needs to fill and post back. Up to today no documents were sent to her. I phone them on the 15th of june and ...
I am disgusted with the service that Old Mutual has provided with regards to cancellation of my Max Investment policy. I sent the cancellation request on the 18th of July 2013, it took them the whole month to cancel the policies. I have sent a number of emails to their Customer Service Centre, ...
I went into Old Mutual Kempton Park branch on the 17th July, surrendered one of my policies and applied for a new policy. the activation of my policy was done correctly- which is good as you will be taking my MONEY. As for the cancelled policy, I'm struggling to get my pay out. I was told that it ...
Please assit in restructuring my loan account to my outstanding balance ...
I looged my query in July 2013 and the last time I got a response was on the 1/08/2013 with no solution.my debit orders were apperantly deleted by the old mutual system and now i must pay extra for old mutuals system error. I asked Coleen to give me the obudsman's number as i was not happy with the ...
I apploeid for p;remium holiday in May this year but every month the premium is deducted from my account a refunded back in to my account later in the month, i called old mutual head office twice to equire but nothing was done i went to kuruman brach but problem still continued. i also went to ...