Old Mutual
Well done staff of Old Mutual

I had queried a policy's status of mine, I sent through a further 2 requests via e-mail.
Yolandi had in fact called me back 1 day after the first e-mail, which for the life of me, I cannot remember.
They sent me the voice recording, and boy, was I red faced & mortified.
They even went as far as to accept my sincere apologies.
I need to let HelloPeter.com know that it is not always the supplier that is wrong, the customer can also be wrong.
Thank you Old Mutual, for understanding my error, and not holding it against me.