Old Mutual
BRILLIANT SERVICE

Hi

Dealing with the following employee has been so nice. He is efficient, he went the extra mile for me to find out exactly why certain things were the way they were, calls back with feedback, words cannot explain. I wish he could be duplicated to work in all call centres to be honest with you.

THANK YOU SO MUCH TO MR SIPHELELE ZONDI - EMPLOYEE # OM41328

I nominate you to be employee of the month for January 2014.

You are an excellent example to what a call centre person with excellent customer service is.

Going the extra mile plus keeping a smile on my face throughout the conversation.

Thank you once again
Wendy Steenkamp