I went to Old Mutual office in Harrison street in Johannesburg city center, i first went there before 1pm and i told the receptionist what i wanted to do she then told me to come back at 2h30pm becasue there was no one to help me, i went there at 2h30pm as advised i told the receptionist what i ...
Good-day Please assist with this above Old Mutual policy My mother Annah Ntladi born 1947 .07.16 took a policy in pretence that it's just a five year investment plan not a life time cover, she tried to cancel the policy on numerous occasion without any luck. The Consultant who was assisting her ...
I am so disappointed by old mutual, i wanted to make it my future company investment but they took money out of my account without my authorisation. i spoke to the financial adviser over the phone and never finalise anything and the next thing they debit my account with R465.00 and when i call they ...
I visited a branch on the 22 May 2013, time 14:20pm to surrender a policy. When I got the lady at the receptions who wasn't wearing any name tag told me that the only person who can assist is only lunch. Lady didn't show any care whatsoever as she was also busy on her cell. I ask the lady that it ...
I have noticed they bill me earlier than my PAY DATE 25Th Monthly and this wrecks havoc in my financial state as it is the last week of the moth. When i called to enquire apparently it is their policy that if there was a debit order that was rejected it creates a NAEDO tracker, which in this case ...
I have a policy that I want to cancel and get my funds, but I was told that I cant touch my funds until 2026? I am the one who has they say as its my money. Please can you explain to me why was this not discussed with me before I moved my policies to Old Mutual? I would have NEVER signed with you. ...