I have a funeral cover and educational with old mutual since 2002 and i have been paying my policy fees every month. I changed my bank account from one bank to the other in January as my other bank was giving me grief, i have been paying - R800.00 month of which the policy cover for my family, my ...
Hello Peter Can someone please tell me what the working hours for Old Mutual call centre is because I called around 4 this afternoon and didn't get any response. When I called the second time a lady said Hello... and I asked if I had gotten through to Old Mutual and she said yes... she just said ...
My husband was admitted to Hospital during August 2012, had emergency surgery and was admitted to ICU in a Coma. He was in hospital for 3 months and during this time, he did nog receive his full salary. I was unable to make my 2 life policy payments and i immediately contacted the call centre. I ...
As I am writing this, I am frustrated. Had to go to the Old Mutual Branch a couple of times, because THEY DO NOT PICK UP THEIR PHONES. I requested that my annuity to be cancelled and that the money have to be paid to my account. Sure enough I have recieved a mail stating that my claim will be ...
I sent an email on the 7th May regarding the extent of my cover while working on ships abroad. Almost a month later I have received no feedback or response. I contacted the call centre on numerous occasions and had to put the phone down as i was calling from abroad and was waiting for 10min for the ...
I have a complain with Old Mutual regarding my Investment they deduct R150.00 every month to my account my premiums started last year November 2012. After joining i've noticed that the is an amount or claims into my bank account from Old mutual when i call them for the quiry they cant pick anything ...