Good day, This e-mail serves to confirm that Carol from Old Mutual managed to resolve the problem that occurred from one of the Branches and Emmanuel did apologies Telephonically and when i went there to pick my documents. Hello Peter's web side ROCKS big time!!! Regards Sista S ...
I took out an Old Mutual investment policy in 2012 and it was started on the 5 Sept 2012. The policy was taken out over the phone and the consultant's name was Angelique. After discussing the policy with my broker, I decided to have it cancelled and i sent an email to the group services department. ...
I moved bank, and all my debit orders weren't moved by accident. Then I missed one installment to Old Mutual for my death and disability cover (that I've had for over ten years). On Friday, I get a letter dated 26 April, but because of the postal strike and resultant delays, I did't receive it in ...
I went to your branch to withdraw my investment I was sent back to get a proof of residence and a bank statement after I came with the documents I was informed that my date of birth was captured wrong I need to go to the police station for an affidavit. I did that as they requested so I'm still ...
Good day, We submitted death claim documents for my mother who recently passed away. The claim was submitted at the Old Mutual Tzaneen branch on the 30th of April 2013. My mother had 4 policies with Old mutual, the funeral claim for 5000 was processed and the we submitted claims for the following ...
I have dreaded desease cover on my old mutual greenlight policy, when i found out i had cancer in July 2012 i emailed Mr K Cross and advised i will be on unpaid leave and need assistence.he advised me i DONT have cover for cancer related illnesses. I tried calling again in November/December and was ...