I made a call on the 13th May 2013 to change my debit order date and bank account. The call center agent said that it has been changed. Now there has been two deductions from that account and because I am no longer using the account, it has returned as an unpaid. Could this please be fixed and my ...
Dear Sir/Madam Early last year I wrote a letter to Old Mutual and asked them to surrender my RA that cost R1800 and to date nothing has happened. I approached the company in question and I was told its not reflecting on their system. I called their head office and the lady who assisted me confirmed ...
I am beyond disgusted with the service old mutual provides .i went inside a branch yesterday and was told that because one person was working I should go to the one on the other side. They are bigger and would be able to assist me promptly. Well I did that this afternoon and needless to say that ...
I withdrew my pension 6 weeks ago and on submitting my claim I was informed by a call centre agent that the process takes up to 4 weeks to complete. I have been calling old mutual once a week to establish the progress on my application. On 22 May I was told that a tax directive has been applied for ...
I open up a loan in 2011 last year in 2012 dec I changed my banking details and was on debt counseling, I removed myself in feb 2013 and emailed old mutual explaining my bank account is closed that's why not debits was received and I need to knw what the outstanding amount is so I can pay it, then ...
I INVESTED R450 000.00 WITH OLD MUTUAL FROM MY LATE HUSBAND ESTATE I AM NOT GAINFULLY EMPLOYED THEY DIDN'T ADVICE ME CORRECTLY WHEN I INVESTED THE MONEY I WITHDRAW R130 000.00 BECAUSE I WANTED TO COVER MY DEBTS NOW THEY SAYING ALL THE MONEY IS LOCKED I WILL ONLY BE ALLOW TO WITHDRAW AFTER 5 YEARS ...