Long story short... This is my 2nd bad exp with Cazley, first it took more than 2 weeks to tell me my money was refunded as she did not escalate (thats wat I was told) now I sent a 2nd email for a delivery tmw that I want done before 12pm. thats not giving a specific time and I did this order last ...
I ordered flowers and chocolates on valentines day, Only the flowers got delivered. I followed up 3 times with Netflorist. No refund has been done as I have asked. I have heard from friends that this is usually how netflorist operates. They dont deliver an item, and then usually come back and give ...
I ordered flowers for Valentines day with a box of chocs, Netflorist delivered dead flowers to my wife and did not deliver the chocs that I paid for. I called on the 14/02/2013 snd was told by Cazley Manuel that I would be refunded to date I have not, everytime I call I get excuses, 3 days, then 7 ...
This is unbelievable. For the first time ever my husband ordered me this surprise, Monday already paid for, confirmed yesterday. Gets delivered on time like he wanted but unfortunately in complete. He is extremely busy at work and even more so disappointed. I took it upon me, knowing how he wanted ...
I ordered and paid for a delivery worth R859.90 in December. In January I found out the hamper was not delivered as the address was incorrect. NetFlorist never informed me! I requested a refund. I have since followed up THREE times for my refund. It has still not been done. So out of desperation I ...
Ordered a "special" arrangement on the birth of my nephew on 15 February for R560 and what was delivered was the equivalent of a R70 bunch you can buy at the supermarket. On querying it, I was told by Christopher one of the call agents that I was "caught" with Valentine's day ...