I placed an order on Monday the 18th for same day delivery @ 08:15 am. This delivery was for my sister in law who was having a Mastectomy. So it was a very sensitive and sentimental delivery. Monies were deducted from my account etc. I contacted the call center just to ensure that the order had ...
I ordered a gift for someone in Mosselbaai (not flowers) a week before her birthday. Delivery was made a day late, and the wrong gift was delivered. After phoning and speaking to different call centre agents (on 4 occasions) and emailing call centre - each time detailing the issue (wrong gift), ...
You say 100% customer satisfaction well i suggest you remove that from your website because you failed to deliver that satisfaction to a customer i place and order with you on line on the 13th of march and your website said i will expect delivery on the 15 march 2013 i have been sitting at the same ...
I ordered Flowers in a basket and a balloon for my wife for Valentines Day. Order was placed and paid for on 5 February 2013. Unfortunately I was out of the country, so I could not purchase it on the day to hand to my wife. It's for this reason that I trusted Netflorist (being the company forever ...
I went in for a operation on tuesday and wednesday i had a knock at my door with the most amazing get well flowers, the netflorist staff were so friendly and my flowers are really beautifull, keep up the good work guys ...
I Have been using Netflorist for the past couple of years but lately i am appalled by the level of service. Last month I ordered a bouquet and a balloon the day before and wanted it delivered on the birthday. The flowers were delivered very late. As much as you cant guarantee a delivery time, its ...