I had an account with Nedbank which had subsequently been closed. This was a cheque account and besides paying their exorbitant monthly "service fees" I am told to pay R800 odd to bring the account up to date. 1st Problem - contacted the call centre and they said the account is closed. ...
I walk into Nedbank with the intent of opening an account, I fill out the waiting form document at 10:08. I take a seat and wait my turn. During the 30 minutes I spent waiting there, a few other customers come in and fill in the form. Yet to my dismay, they were helped first. The only reason they ...
Firstly I am always patient, polite and in a good mood. Unfortunately I can not say the same for lady that had to "assist" when collecting my credit card. Day 1. I walk into Nedbank Business Southern Pen. I am next in line at the info desk to collect my card. When it is my turn I walk up ...
On 3 Jan 2013 I went into Kokstad (120km from home) to stop an debit order from Vodacom as the contract ended on 28 Nov but their service was poor and their admin on accounts even poorer. I ask Nedbank to stop this debit order and refund me. I signed for it and was refunded. I was assured that ...
Big up to this wonderful employee of Nedbank, she is really good, she understand well what is customer care. As much as I do not trust this bank anymore due to that was committed on my account, however, Prudence has been really help through the difficult time I had through Nedbank. She never ...
I'm fed up with money disappearing from my account. To give call centre a call is just as big of a problem, if you're not wasting airtime or time, the call centre agents are also unable to give satisfactory help. Thus my decision to save time and money and directly put a complaint on Hello Peter. ...