I am totally disappointed with the service I received from Nedbank this past week. Both in branch services and online and call centre. Nothing but delayed responses and un completed tasks. Communication from internet call centre telling me I need to sorted this out on my own. The second issue I ...
I have never ever experienced such nonsense with a bank. You go to the branch to sort something out and they put you on the phone to talk to the call center... Today I went to the branch to have me Greenbacks paid out as I was instructed to do by the call center. I get to the branch where they tell ...
I changed my payment method for my Vechile finance to EFT payment. I received all confirmation that it is in order and the debit order is cancelled. My debit order use to go off on 1st but now I changed to make my eft paymet 26th of the month which is 5-6 days earlier. On the 24th I received my ...
I called in asking for debit order R2542 that was debited twice from my account to be reversed. The reason for this is because I had spoken to different people since November 2013 making arrangements for my debit of R500 to be taken off on the last day of every month. Resent calls were made to me ...
Nedbank quick to call to say they have not received payment!!! This has now been going on since November 2013 till today!!! COME ON HOW HARD IS IT TO FOLLOW UP??? I AM TIRED OF BEING CALLED BY NEDBANK AGENTS SAYING IM OUTSTANDING WHEN IN FACT I DID THE PAYMENT AND HAVE SENT PROOF OF PAYMENT TO THE ...
I am very disappointed in the service of Nedbank!! I have two Personal Loans, a Credit Account and a Check Account by Nedbank. Every month I leave a certain amount of funds in my Check Account, for all my debit orders to go off as per agreement by me and the certain company that I owe money. The ...