I picked up the phone and Danielle could not even respond politely to my greeting, she just said this is who I wanna speak to and that's it, I asked her what is the call in connection with and she SHOUTED in my ear saying what she's calling about. I cannot understand how people like DANIELLE are in ...
I raised a query with Karen on 12/9/13 via e-mail regarding incorrect information in terms of my payments. I followed-up with e-mails on 9/10 and 15/10. Only got a standard response of "i apologise for the delay in response but the matter was escalated". I followed-up yet AGAIN on 25/10. ...
I visited branch yesterday just after 10am. I made 3 requests. 1. To cancel both Small business credits. 2. Remove these credit cards from my internet profile 3. To be issued with a new debit card for my business. Only 2 of my requests were met. This morning when I logged onto my internet banking I ...
I am so disappointed with Nedbank, having banked with them for ever and now in the past month I have now had my second complaint. Today I needed someone to assist me with my current account and I was put through to either 4 or 5 people and NONE OF THEM COULD HELP ME. I had to tell my ...
To whom it may concern I was discussed by the telephone call i got this morning from one of Nedbanks consultants, they confirmed that i did pay my loan i have from nedbank, but this is now the 4th time they have phoned me to ask me when does my salary get paid in. And when i told the consultant ...
We are in the process of closing my wife's Nedbank current account. I have in my possession a letter dated the 16th of September 2013 where my wife requested that the vehicle debit order be moved to my account and your staff have acknowledged receipt and have agreed to do this. With the first try ...