About 3 weeks back, my father's garage cards did not work so he went to a branch to find out what is wrong. He was sent to the internal telephone to call. When he called, they had informed him that the cheque account the garage cards are linked to was closed. He never authorised for the account to ...
Good day I had a problem with my current account and it got frozen so I had to open a new one, so to cut the long story short I'll like to say to Palesa in customer service you always have a smile on your face and are willing to assist, Phindi in sales assisted me in opening a new account and she ...
Around end September I went to Nedbank to close my account. I filled in some forms, and told the clerk I want the remaining funds to be transferred to my other account at Nedbank. This has not happened. You took the money. This is also the case with my credit card I closed around beginning of ...
The customer's rights A customer can give their bank a written stop payment instruction to prevent a debit order for a specific amount being processed on the account. When a debit order is returned "payment stopped" on the instruction of a customer, the user may not process further debits ...
I changed my banking details from Nedbank to FNB, I contacted Nedbank to give them my new banking details and they said that they cannot deduct from my new account I will have to waiting until the next month. I contacted them again regarding the payment that will not be going off on my Nedbank and ...
I have recently (3 months ago) had a bond approved with Nedbank. They offered me home owners insurance, which i declined, due to the fact that I've taken out homewoners insurance with my regular insurance company. My documents were submitted several times, but my documents were never captured on ...