I had to verify my address otherwise my credit card will be blocked i went to clearwater to supply them with all the relevant documents i went to a restaurant and when i had to pay my card did not work do you now how i felt wen my card ddt not go trough please train your staff to do there job ...
I am very disappointed with Ned bank services provided by consultants and the manager at Rossyln branch. The people there lack customer services and are very much incompetent and clearly they lack knowledge of banking fraternity works, I was practically escorted out of the branch for assisting my ...
I went into the Nedbank branch on Smith Street to print bank statements. I stood in a queue for a good 15 minutes and when my turn was up I went up to the lady at the counter and requested to have bank statements printed. She couldn't assist me and referred me to a gentleman 2 windows away from ...
Claim was registered by the banker on 12 November 2013, reference number was given, now nobody knows about the claim, messages are left, no one returns your calls. ...
I LOGGED MYSELF OUT OF MY INTERNET BANKING BY MISTAKE. WHEN I PHONED, I WAS ASKED ALL THE SECURITY QUESTIONS AND WAS TOLD THAT I FAILED. I EXPLAINED TO THE LADY THAT IT COULD ONLY BE THE PHONE NUMBERS, BECAUSE WE MOVED AND OUT LANDLINE CHANGED, AND WE HAVE 3 CELLPHONE NUMBERS AS WE RUN A BUSINESS, ...
Last month I had an incident whereby Debit orders went off on the 15th but the payment from a client reflected on the 16th. On the 17th Nedbank charges me a R90 honouring fee for both. I realise that I might be in the same position again, decide to call them for advice. Firstly, tried for almost 30 ...