Contract was taken out for 2 phones. Over a month of dealing with non porting of phone numbers (cell c direct to cell c on nashua mobile led to being cut off had to run on prepaid). Eventually sorted out a month later. Wrong phone delivery still awaiting 1 phone. Lack or delaid response from Head ...
After a week of phoning the Nashua Call Centre, and they don't return calls when they say they would, and holding almost every time for longer than 10 minutes, based on information they provided I might or might not get reports in an indeterminate time detailing information on billing which I ...
Seriously??? How can a company be this bad at ensuring good service to a customer. I have sent through a cancellation notice 3 times in the past 6 months to close my account. Each time there is a different excuse why it can't be closed. First time was because I wanted to port out to another service ...
I have encountered various problems with Nashua mobile Clearwater. i had an upgrade, together with a migration from Cell C to MTN. firstly i waited about 2 weeks to receive the upgrade. during these 2 weeks, i phoned 4 times, and each time got a different excuse. e.g head office cancelled the ...
I AM AN EXISTING NASHUA CUSTOMER WITH TWO CELLPHONE CONTRACTS PAYING MONTHLY SUBSCRIPTION AMONTING TO R287.19. IN OCTOBER 2012 I APROACHED NASHUA STANDARD BANK SQUARE IN POLOKWANE FOR A LAPTOP WITH INTERNET. ROSE HELPED ME. THE LAPTOP WAS SUPPOSED TO BE AVAILABLE WITHIN A WEEK. AFTER A WEEK THE ...
On 30 October 2012 I requested in writting to Migrate my contract to prepaid. The request was accepted and migration was done within an hour. I instantly lost over 300 free minutes and 400 MB of data bundle due to the migration. The problem is that Nashua still keep billing me for the contract ...