I upgraded my contract on 1 Sep 2013 from MTN Anytime 100 to MTN Anytime 200. I received my new phone on 5 Sep. On 15 Sep I got my invoice and was surprised to see that I have been charged an additional hardware subsidy of R189. This is ridiculous since I only had the phone for less than 10 days in ...
I've been a loyal Nashua mobile customer since 2007. i recently did an upgrade which Norma Scheffers assured me that i will be billed as per my current package. where i got R200 airtime per month and i would be able to load airtime should i run out. THAT IS THE ONLY REASON i took this phone, Today ...
I lost my phone and got all the paper work done, was told to e.mail it to the insurance department at Nashua, done this on Monday and still have not received any form of communication thus far. I work for a company where service is of the up most importance to our members, I expect the same from ...
I took out a new contract in June 2013, I missed the OBF period but since inception the phone i was issued with has been faulty. Your in house Cactus system will bare witness to this. I booked the phone in 3 or 4 times till date and the problem has still not been resolved. I get the phone back ...
I opened a contract with Nashua is January of this year. I have had constant problems with my iPhone 5, every time I have been into the Northgate branch to complain I have been told to do a software upgrade or have been sent to the iStore. Today I went in with the same problem yet again. This time ...
I have been a loyal customer of nashua mobile from before their inception and have always been treated fairly well; until the last year. it seems that whenever there is a query there is a huge amount of passing the buck and taking forever to get an answer. I was on an international trip and had my ...