As per the below, one week later and still no feedback, goes to show i'm just a number and providing me with a decent service doesnt matter so long as I pay my account and receive service that's all that matter, daily being proved service is not existent in our country. Hello theresa7, Thank you ...
Had a blackberry 9900 that was continuously faulty and Nashua confirmed it was BER.I then asked for an iphone5 and was told I have an excess buster and therefore I should only pay over 3k for the diff for phone cost which I did. I was then guaranteed my iphone was insured for the full amount by the ...
A week after my incident, I get this letter from Nashua Mobile: Name: MS B SANSOM My Number: 27810159954 Tariff: Anytime 200 Account Number: 33589653 Welcome! Thank you for choosing Nashua Mobile as your preferred Service Provider. Congratulations on your new device. We have no doubt you will enjoy ...
This is the second time this has happened to me from this company. The last time at the end of my contract, I requested to change to prepaid, and was eventually done after four months and complaning here. I again requested in May to migrate my wifes contract expiring in July, but as usual, it was ...
Does anyone in your call centre know how to carry out a customer request? Or do you deliberately choose NOT to apply SOFT LOCK limits so you can force customers to run up usage bills into the thousands!!! The reason we request a soft lock is so that we don't get unexpected bills, and so we can ...
Our account was on my boyfriends bank account for a debit order in February we applied that the contract be put on my name and this was declined. We then asked to change the banking details from the end of March to mine as i am the person responsible for paying this account. The forms was send to ...