When we decided to move business premises we were led to believe that opting for Nashua Communications Panasonic PABX and ECN would be a cost effective solution and we got to keep our old land line no. and fax no. However from the outset the technician did not do a proper site inspection which led ...
Totally appalled at the shocking communication and completely inefficient service from Nashua that was supposed to add incoming telephone lines for my business. It took over five months for them to implement what was promised in eight weeks and still no required follow-up communication despite ...
We purchased a new PABX system from Nashua Newcastle with promises of great hassle free service and installation within 8 weeks. We also signed up for their Voip lines. Installation happened only after three months and after I assured them I would be taking out the new system myself if it isn't ...
Promised us the world by taking over our Telkom lines, what a disaster. We are constantly loosing business due to faulty phone lines. Every time we threaten to cancel or report them to the consumer council, they send a new manager or BIG BOY out, who once again make promises of refunds ect. just ...
Our call centre has a Diginet line managed by Nashua Communications. This line went down yesterday morning around 09:00 for about 10 minutes. Then it went down again at about 13:00 and is still down. We have been unable to receive or make calls for more than 21 hours. Apparently a Telkom engineer ...
Two months ago I had voip installed for our business. Nashua installed the wrong system. This has been an ongoing battle which has resulted in us not being able to dial out but worse is that when customers try and reach us the telephone rings on their side but not on ours. I have been losing ...