On Wednsday 20 /3 could not send or receive emails. Reported this to tech support. Was told it was a domain issue and would be forwarded to relevant department. I would be informed of progress. Thursday still not working. Was told department was on leave but this would be prioritised on Friday. On ...
There has been a problem with the email service.cant get through to call centre.anyway to register a complaint or get a supervisor is impossible.sadly Telekom service is far better in terms of price and service.i wish I could keep my email address and move ...
I have been trying to cancel my account an finally received an email today stating that this will only be done as of 30 April. Well... that is unacceptable. I have been paying my account for months without getting the service that I am paying for. And now that I want to cancel you want to throw ...
For issues such as these, that affect every customer this heavily, a backup plan should be in place BEFORE the issue arises, not DURING the issue. Now we all either change ISP or patiently wait for an alternative plan to be conjured and put into affect. The life of a poor internet connection, from ...
MWEB decided that they would write off an amount of R560 against me, for a debit order that got declined last year in January. I phoned MWEB today... They said their system sends out a SMS reminder and Emailed me about payment. (witch I didn't get) Then they proceeded to Blacklist me, giving me a ...
I fully understand your dependency on Seacom to deliver their services. However, I find it unacceptable that you charge a premium for a "premium" ADSL account but then have absolutely no reliable redundancy in place. I also find it completely unacceptable that you make statements such as ...