My wife and I purchased the Mweb/Cell C 3G package from Mweb at Canal Walk about 3 months ago. Being in the IT industry myself (extensive experience in Telecoms and IT internationally as well as locally) I have to admit I was uneasy about dealing with Cell C indirectly and for the fact of coverage ...
This is now the second time that we are reporting Mweb for lack of service. They have been a complete inconvenience, rude, clueless bunch of monkeys who clearly don't know their own product. After trying and trying for over a month to get our ADSL line to work with promises that it will all be ...
In April Of 2013 I requested Mweb transfer the ADSL line back to Telkom. I moved out of the premises in September 2013 that I was renting. I tried to cancel the line with Telkom and was told that they could not do so as the ADSL line was active with Mweb. Various phone calls over the last few ...
I have an uncapped internet service with Mweb more than 2 years and over the last 6 months this has been throttled to the point where several minutes is require to download emails that are only kb's in size. Speed tests will time out with no results. Contacting Mweb has only responded in the sales ...
I am paying MWeb for the uncapped 1 meg download speed. I have for the 2 last days had extremely slow internet connection. When speaking to the call centre I was told that I have used enough and that my download speed has been "throttled". In my opinion this is capping me and not what I ...
When I first joined Mweb, I was extremely satisfied with their service. Recently however, their technical number appears to not work correctly or is wrong, and calling to cancel one of my ADSL accounts which was no longer required resulted in nothing being done. I was told that due to the ...