Listen to my call recording to Karabo today (03/01/2014) How does this person qualify to be working with clients? The questions she asks? The responses she gives to my questions? No matter what I ask or say, she just does her own thing!! I ask for bank details please, and she responds with - What's ...
The worst decision I ever made was changing from Santam insurance to M&F. Being a Old Mutual employee I thought I would insure myself with Old Mutual. I will honestly advise everyone I know to stay away from M&F. I submitted a claim on the 13th December and I am still waiting for the claim ...
My neighbor's dog ate my phone. I have specified the phone and they rejected the claim. I was not responsible for the accident, and it was NOT my dog. I was never informed that any accident involving animals will not be covered. We are clients of M&F for /- 10 years and have had only 2 claims ...
On the 6th of December, we reported a burglary at our residence, on the 9th, an assesspr was sent to pur premises, to evaluate everything. Until today (20th of December) nothing has been finalised, no answer as to progress of our claim, and no one can give us answers as to when we will expect our ...
Alexia Muller from Mutual & Federal stauled our claim for 8 Months and the end result is that she don't want to help us at all, there fore we need to start with legal actions. This matter could have been resolved a long time ago if it was not for her. As at this time we still having no ...
On the 2nd of September 2013 a client of Mutual and Federal caused one accident and fled from the scene of the accident. While fleeing this client skipped a red robot and drove into us. As we got the details of this clients insurance as to claim damages we learned that not only did mutual and ...