I encountered an error on my dual view decoder. After waiting in the queue for 20 minutes I was connected to an unhelpful call centre rep. After following what seemed like some arbitrary steps, I was instructed to reset the decoder to factory defaults. Taken that I have a HD and SD pvr coupled with ...
Yet again, no magazine received this month - January! I cannot understand it... soooo frustrating! ...
Hi there I have a problem the kind of service I have been receiving or not receiving from you guys. last year I changed my debit-order date to the 13th Dec as that was the day I got paid and as of Sunday the 4th January I wasted almost R200 worth of airtime trying to reach you guys and being kept ...
I pay my DSTV bill via a debit order - for many years already. On 20 December, an amount of R300 was paid into my account, via a "Pick N Pay Receipt". I do not know who paid this in or why. On 21 December, the R300 was taken off my account TWICE. As a result, the month-end debit order ...
Good Day, This is our 100th complaint and we are still not getting any joy from multichoice. It seems like for us to watch tv which we are paying for have to call multichoice to activate it and they will then assume that it is enough for us to watch tv then they switch it off again and the same ...
My name is Mrs Harrower and I'm 60 years of age. I had called Multichoice last week regarding a dstv problem at my home. A young gentleman by the name Thulani Khomo came to my assistance. Thulani was so friendly and understood that us as old people we do not have knowledge when it comes to latest ...