On 3 January I contacted Multichoice and requested that the credit due to me (due to changing my subscription from Premium to Compact) be refunded to my bank account. The consultant informed me that this was processed on the system and that it would take 7 working days. That meant 14 Jan. When I ...
I pay my DStv account by EFT, on the 1st or 2nd day of the month, and every month I am disconnected for 'non-payment'. On the 5th Jan I changed my payment date to the 10th of every month to avoid this situation. It is now the 13th, and I have been DISCONNECTED AGAIN!! I now have to spend up to an ...
I paid using wrong reference number (one digit missing), then called multichoice team and send proof of payment for them to connect. I rectified the reference, it was fixed for hours and disconnected again. Then i called since last Tuesday the 07th still the problem is unresolved, they disconnect ...
Good day I am so fed up with dstv/multichoice that is not even funny. Last month our service got cut off a total of 12 times and every time we had to call to be reconnected with calls lasting no shorter than 20 minutes each time. This also after the call centre confirmed with the first call that ...
I WAS DISCONNECTED FOR R.38 CENTS ON THREE OCCASIONS N THREE DIFFERENT DAYS.. I WAS ASSURED ON THE FIRST DAY N ON THE SECOND DAY N THIRD DAY THAT EVERYTHING WOULD BE FINE. I WAS EMBARRASSED WHEN I WAS DISCONNECTED THIS MORNING N HAVING VISITORS SLEPT OVER . YOU GUYS NEEDS CATCH AWAKE CAUSE OF YOUR ...
I purchased a DSTV drifta to add to my PREMIUM subscription in November 2013. The device didn't work at my house, it kept saying "weak signal unable to connect". So I called the call centre and after 30 minutes of them trying to "reset" it and confirming that there is reception ...