My debit order of R655 goes off on the 3rd of each month and last month on March 4th I called in to have my subscription downgraded from Premium to Compact, then my account was in advance with R315 as the consultant said. the very same day I made a transfer of R370 so that I can be two months ...
My parental codes are blocked, tried calling call centre 3 times already and they keep promising to unblock but nothing happened ...
I went away for the Easter weekend, only to return to a disconnected DSTV on the 31 March 2013 (Sunday). I always pay for my DSTV on the 2nd of every month and was not expecting to be disconnected. I had to sit without viewing for 2 days. I am appalled at the service and inconsideration of these ...
Once again my reception has been disconnected. I pay monthly via stop order, yet monthly my service gets suspended. No wonder the call center is so busy. Why must I phone every month to re-connect my DSTV. What is going on? Does DSTV have too many clients? ...
My DSTV decorder was faulty and i called the call centre for an Account Transfer to my other decoder on the 1 March 2013, i was help with that, however the Consultant i spoke to on that day did not close or cancel the Smart Card for the decoder that is faulty and i only find this out when the Debit ...
Hi, I am appalled that I received a warning on the LAST DAY (Thurs) before a long weekend that my DSTV was to be cut off due to my card expiring! I have read your other pathetic responses on the same complaints, and yes we have received messages to replace our cards, but no reason given and NO date ...