I paid my account at a Checkers branch, just to receive a notice the following day that my DSTV has been suspended! Why - I did pay! Upon phoning the call centre, I was informed that I was the 124th caller - this is rediculous!!! I want my service re-activated today!!! ...
On the 27/02/2013 I send my mom to pay dstv but she lost the reference number & used her ID as reference to make payment. I immediately called dstv to inform them of the situation. The consultant said to me she would raise this matter & the finance deprtment will contact me should there be ...
I called into the call centre 2 Sundays ago, for help with my DSTV and was not helped at all I am actually horrified that I have to pay for help and still don't get any, I just needed signal for 3 channels and after 3 hours of no TV and no more airtime no one could help me, I was told to take my ...
My DSTV has been suspended because of an expired Smart-card. The call centre agent gave me the numbers of the agent that I can go to in the vicinity of my work place. Unfortunately, when I got there they told me that they do not do Smart-card swaps. Why does DSTV not know what services their agents ...
I had to close my bank accound end march 2013 called the called the call centre before 26th to remove my debit order to cash payment the lady advised me she would send a urgent request through this was the 24th or 25th and that i could make i cash payment that day as i had to downgrade from premium ...
I contacted Multichoice a coyuple of weeks ago to suspend my service from 12th April as I am moving to a different city and do not know when I am going to move into a new house and therefore not prepared to pay for a service while not needing it. On 2nd April they deducted a full months fee. Since ...