I made a joint payment to DSTV from my debit card in respect of 2 accounts on 3 March 2013 at Randburg Branch. The following day one of the subscriptions for which I paid was suspended. When I contacted the call centre, they advised that the payment was reversed on this one account (the other ...
I have had Mnet for a number of years. It is really and a fact, getting totally ridiculous having to watch the same movies over and over and over. a typical example is the old version of Grand Prix. I do not think that a month has gone by without seeing it on the list of old movie!!! BUT, Mnet / ...
This could drive a person absolutely crazy every month I PAY a EFT THREE DAY BEFORE THE END OF THE MONTH AS MULTICHOICE HAS REQUESTED AND EVERY MONTH NO MATTER WHAT WE GET CUT OFF, this has become such a problem I need to speak to Management. OH and then we have to pay reconnection fees please we ...
I suspended my account (due to relocation) over a month ago. I have spoken to 2 people on separate occassions who promised me a refund "within the next few days". I paid DSTV via debit order every month, on time, yet I have to wait nearly 4 weeks for them to refund me my overpayment. Not ...
Account suspended due to an incorrect reference used. Held on for 15 minutes before FINALLY speaking to a consultant Sibonelo), call took approx 20 minutes in total! Asked them to PLEASE reconnect Xtra View as well, was told it was done. Lo & behold, not done! husband @ home, me in office, ...
On the 22nd March 2013 i reactivated our DSTV account, i paid an amount that was given to me by the Call Center Agent. When my husband got home we noticed some channels on the compact was not working so he called the call center and they assisted him with the errors the call center agent at that ...