EVER SINCE I SUBSCRIBED TO MULTICHOICE AT THE BEGINNING OF LAST YEAR I HAVE NEVER RECEIVED MY MONTHLY STATEMENTS OR MAGAZINES. ...
I have an HD PVR decoder, which Multichoice requires me to take with me when I travel. I need to move the decoder quite frequently, but every time I disconnect and reconnect there are problems - usually that I cannot view many of the channels in my bouquet, sometimes that I cannot get any programme ...
On 2332013 I called DSTV call centre requesting a refund on my account. Faith Malaza confirmed on a voice recorded call I would be refunded 787.72 within 7 working days. Today is 0542013 & R300 worth of calls later still no refund. I have called through on numerous occassions requesting ...
The call center agent treated me like a, repeating the word, "As I've said to you before...". I then find out I cannot up and downgrade my services as and when I like and then I'm informed that I need to pay for a decoder that I don't own. This was the last straw. This company doesn't ...
When I wanted to change my line up for the weekends game the website didn't work after complaining the reply was a generic reply which didn't help me at all! Rather try other fantasy league's as supersport's is bad service.(unprofesional) ...
On the 7th of February we paid our monthly subscription. An envelope appeared that we were in arrears. Knowing that I was not we ignored and were subsequently cut off. Telephoned call centre gave proof of payment, were asked to e-mail proof of payment and were switched on again. Next month envelope ...