Im sooo irritated with DSTV as a brand!! You would think that for R600 pm you would get better service not to mention perhaps something on showvthats not been recycled 300 times! I needed my account re activated and was on hold for 40 minutes and got cut off after my call eventually reached the ...
I think it is totally unacceptable to hang on for over 45 minutes to speak to a consultant I have made a payment to settle our account and have been trying for 4 hours to get it reconnected! This is surely not what customer service is about. This telephone call is going to cost more then the ...
Our dstv installer tried to contact the call centre earlier today but had to give up after 20 min due to no response. I phoned twice and I didnt even wait for a consultant after hearing I was No 77 and 101 in the call queue. My partner phoned at about 17h45 and waited for 15minutes before she got ...
I'm very pleased with dstv especially the mnet with their current series live the fixer, shameless, Greys I'm a big fan keep up the good work however i would like to know why do we not have the BET channel as south Africans while other African countries have it I was perusing the channels and BET ...
I paid my March account via PnP, one of the nominated third party pay points by DSTV. So I was surprised when the envelop on my screen was talking of R1260 for April. When I called from my mobile it tells me that I am R509 in credit so I figured its not a big issue. When I went to Randburg ...
I was on a yearly subscription. through the year I paid in extra so my account had a credit. On the last day of my yearly subscription, I phoned in and changed it to a monthly subscription. According to me and my past statements from multichoice it would be a problem because of my credit on the ...