I received a message on my decoder instructing me to pay R705. Where my normal subscription is R655. I paid R705 then later received a mail to R655. This month instead of having to pay R605, which is R50 less, because i paid over last month. Im told to pay R645. This doesnt make sense to me. Out of ...
Good day, I have loaded a debit order instruction for MY Capitec account no XXX / southdale branch on your website a while ago. My intention was to exercise the onceoff R100 discount. The money has since not been debited. I was recently notified that conveniently. this offer has now been depleted ...
I cancelled by account Last Year March. After a horror experience to get my money back, this month R960 odd was taken from my husbands account out of the blue. We were told the account was activated online on the 13th of March (?), neither one of us did and cant even recall ever having registered ...
No signal on the DSTV service. Subscription fully paid up. No service on the telephone - 100 calls in line. No service at the DSTV service centre - 50 people in cue and no progress at the counter. It is bad service and poor business to expect a paying client to sort out the problems of the service ...
Dear DSTV, I have logged another query. As you noticed, I did not pay last month, due to the fact that I did not get my invoice. On the 30th we phoned your call centre, a lady by the name of Nthombi, promised to call me back, she actually promised. She also promised to sort the account out and call ...
I lodged a complaint with DSTV / Multichoice soome time ago regarding their poor composition used in the on-screen programme info on DSTV. The auto response said that they will get back to me. Some time later, I had to mail them again to enquire regarding their feedback. Then they sent me a total ...