Hi "SMS "DEBIT" to 32445 and we'll call you back to help you set up your Debit Order. " How long should I be willing to wait before I receive a call-back? Regards ...
An incorrect debit amount was taken out of my bank account which I had to query and request for a refund of R280-00. My question, would Multichoice have reversed the error if I had not queried it? I complained to the supervisor, Abdool Ismail who stated that the error was not that of Multichoice ...
I find it EXTREMELY IRRIRITATING that I have to request my statements every month from Multichoice, on the 17th of December I Spoke to Dipuo who assured me that once I had provided my tax number definitely in January I will get my statements, now I'm told by Tshepo Meso that it takes up to 2 months ...
I have complained before about what a poor device the Drifta is, but have also now discovered that the self -help for this device does not work. I registered the device more than a year ago and am a paid up "Premium" subscriber. Have not used the Drifta for some time and now cannot use it ...
Its been 1 month and and over 5 hours of calls to resolve a simple issue but what do i get. we have escalated it or we have resolved it only to be embarrassed to find that the error is still there. As if to rub it in more, i get a bill that is totally incorrect and am told to pay the bill. All i ...
From the period 10th of January 2014 to 23 January 2014 my DSTV decoder has been "incorrectly" disconnected countless times. Every time I contact the call centre operators apologise for the problem & assure me that this will never happen again. This problem has been ...