Hi I cancelled my DSTV package with Multichoice on the 14th January 2013 and downgraded it to the most basic package of around R30 p/m. I was not charged in January and thought the downgrade was successful. In February they double charged me for January and February's full package amounts and again ...
Ive been having a problem with my account since the beginning of the year and up to this date no joy. Ive called the call center so many times but no one seems to have fixed the problem i had as always my services kept being disconnected and whoever i spoke to had to start my query all over again. ...
I contacted the multichoice call center this morning to make arrangements for the paying of my account, the company I work for has not yet paid my salary, I explained that to the agent, asking if i can please have a week grant on my account, his response sorry mam can't help but we can set up a ...
I am very disappointed in the lack of support to resolve my challenge. I baught a DStv Drifta from [URL Removed] at a very good price for one of my customers. After I received the drifta we tried to register the device on my clients customer number just to find that the device is already registered ...
My DStv ACCOUNT: 42517312288 has been switched OFF since the 28-03-2013. I received a message on my mobile phone telling me that I have to SWAP my DStv card. I did that on the 03-04-2013 and I cannot see anything on my TV SCREEN. I HAVE SEND AN SMS as they told me to but I still don't get any ...
Good Morning I would like to compliment Kidi from multichoice for an excellent service provided on my query regarding an excess amount that was charged on my subscription. although i had a go at him and used unacceptable language, he remained calm and came to a resolution where he promised to ...