My February debit order was returned as my banking details had changed and subsequently my decoder was switched off. My son made an EFT payment on 3 March, phoned through the payment details and my decoder was re-activated. At the end of March a double debit was deducted from my account and after ...
I sent your customer service department an email enquiry (Ref #3324748) on 8 April 2013. I have received an automated system response acknowledging the enquiry but your customer service team has flatly ignored it. A prompt, competent response would be appreciated. (All my service expereinces with ...
I cancelled my DSTV subscription late March and knew the process went too smoothly to be true. I was told I was due a R300 odd refund because the account is paid in advance and I had cancelled before the next billing run so logically the difference is due to me because it is MY money and I NO ...
Talk about bad service. Recently I was asked to bring the PVR decoder in to upgrade my smart card. Tests were done, card replaced and off I went. Same night onwards, the decoder started freezing. Tried the call centre many times but zero assistance to a solution. I reported to Hellopeter and got a ...
Im trying to transfer my debit order from my cheque acc to my credit card. your call centre say that i could only do it online. so i went online created an account and when i try to open up a credit card debit order it says access denied. so i phoned the call centre again and they say that they ...
Its very irrating to pay so much for dstv and they keep repeating the movies, we cant keep paying to watch the same movies all the time gosh its so unfair to pay to repeats all the time... not even etv is so bad really!!! ...