I did not pay my subscription on time & got disconnected early this month which is acceptable. What is not acceptable is the extremely poor service I have had in my increasingly desperate attempts to get reconnected! The situation as far as my account is concerned is "Your statement dated ...
We have been struggling to setup the select 2 package since the 9th of April and dstv cant solve this issue and we are having to be put on hold for 15min at a time. Apparently they cant phone you back with a solution as they don't have one. They are also not willing to compensate us for their ...
As a Media24 employee I qualify for staff discount on my DSTV subscription and are also allowed to add family and friends to my package to enjoy the same discount. I have sent an application to special activations to load a family member as a "child" account. This was done more than a ...
As usual Multichoice prefers not to read the complaint properly (also refer to the ref no's issued to me). Please REFUND the monies owing to me. You have my banking details. You receive money from the same bank via EFT since inception of M-net. (I am one of your first customers - subscription ...
Good Day, this is not the first time i have experienced problems whereby my extra view does not work, and everytime i have to hold on for ages at the call centre for someone to assist me. And you also need to be aware these calls to the call centre is not free or subsidised, consumers have to hold ...
Our 4 channel HD PVR decoder went into a perpetual re-boot cycle on 20 April 2013. When we wanted to take it to the local DSTV service centre on 21 April 2013 we were informed that they were closed for the public holiday. On 22 April 2013 I waited in a queue for approximately 90 minutes only to be ...