We only activate a DSTV package once every few months, but when we do there's always some sort of issue. We activated the Compact package on the 19th of April, paid the full amount (R275 now) plus extra, but they cut us off (even the free channels) on the 3rd of May. Wasn't the guy supposed to work ...
In March I decided to get dual view which had caused me nothing but endless problems. In April, one of our decoders stopped working so I called your call centre to try and trouble shoot the issue. After spending an hour on the phone trouble shooting with one of your consultants, who was not able to ...
I pay my account on the 1st online by credit card. This month my payment was not accepted because my account showed R0 due. I queried this and received the following reply. "Greetings, Thank you for contacting [URL Removed] Support! Kindly note that a payment can only be made once an amount is ...
So i cancelled my service with DSTV, but i get messages saying i owe R35? i told the agent to cancel the insurance as well. please sort this out. ...
My account was suspended this morning. After going into my account on their website i saw that there was an arrears amount due to price increases i tried to pay the arrears but their payment system showed that i was in credit and would not allow me to do a payment, after two e mails (11am & 5 ...
I would like to compliment DSTV and their call center for the way they handled my querie. My house was broken into last weekend and I requested them to halt my subscription. The lady promised that all was done and whenever I need to reinstate my account I can do it online. I was just on their ...