In Dec 2013, Multichoice did not debit my account (as they have done for the last year and suppose to be more convenient) and disconnected my DSTV without warning that there may have been a problem. When I contacted the call center they told me that the account had not been paid and I would have ...
For the whole week I have been struggling with the stupid error message where in the middle of viewing I am blocked and informed to stay tuned. This is such an inconvinience and very irritating. The call centre is flippend unable to resolve this stupid problem once and for all. The calling causes ...
I was debited in December 2013 for an amount i had paid for a few days earlier with my credit card, i called the call centre to let them know i paid the full amount for them to reactivate my account & to let them know that they must notdebit my account for the amount i jsut paid. Which they ...
Where do i start? Since October 2013, i have been having a major issue with my Multi-choice account and no one seems to be competent enough to resolve my matter. Month after month multichoice tries to run a debit order off my husbands old ABSA account, and our services get disconnected due to a ...
I down graded my package on the Internet yesterday night at around 9. This morning my account was suspended because I was supposed to pay R21.97 immediately yesterday at NIGHT, REALLY! Multichoice always sends a message about 3 days before if they are going to suspend the account. They didn't even ...
Came back from holiday and some of my dstv channels just shows black screens. Call centre first, and after numerous resets and what not, no solution. Go to the service centre on Sunday, and another bunch of resets that doesn't solve it. Remove all services from my subscription and re-add, and its ...