My mother-in-law is a client of Multichoice. She moved to Meyerton. I lost my job and found a job after 8 months. Yesterday, we paid to switch on DSTV. The operator refused to help because of R130 which she couldn't declare. We paid the money. Today we called again. The operator refused to speak to ...
I got a statement and an sms to confirm the amount to be paid. After i made payment my subscription was suspended. I called the call center and spoke to Salamina who was very RUDE and she gave the incorrect information, she said i need to pay an extra R70. She was very unprofessional and ended up ...
My multi choice subscription fee was paid by debit until I called in and asked to stop the debit, of which I received an sms that confirmed that the debit had been stopped, however, my account was still debited and the debit bounced, as a result there were charges imposed due to a bounce debit. I ...
I can't believe how as consumers in South Africa we get riped off by these monopolistic companies such as Multi-choice. Do we really need a Thuli Mandonsela or nationalisation to look after us? My DSTV account was due on the 21st which I normally pay by debit order however the payment didn't go ...
I went to Multichoice Southgate to get my decoder checked and i was told that it was damaged and i was asked to pay R365 to swap the decoder for a new one. After getting the new decoder and got it tested at the centre, the decoder did not work at my house. I called muntichoice call centre and told ...
My payment date is on the 25th of every month as we get paid on the 25th, but as our payday fell on a Saturday we only got paid on Monday the 27th January. I immediately paid my DSTV subscription and emailed my proof of payment. I even got an email back saying thank you for the payment, case number ...