Until recently I was a DSTV premium subscriber. For financial reasons I decided to downgrade to another package, but first phoned the call centre to find out if I would still be able to have access to the "Extraview" and PVR functionality (even if I choose another cheaper package). The ...
On the 3rd of january I was speakin to a guy from Multichoice to stop my debit order and he told me that it is going to take 48 hours to stop deducting, last night they deducted from my account and my already paid the same day at PEP STORES GREEN ACRES I would like them to competant work for people ...
On 2December 2013, I asked Multichoice to disconnect my services as I was going away for the month. I was asked to pay a pro-rata amount for the coverage I was getting until I left for holiday. When I returned on 4 January 2014 I called the call centre to get re-connected. The gentlemen that was ...
DSTV South Africa is obviously horribly confused about what history is. "STORAGE" as in people storing goods has NOTHING to do with history. Whoever runs this channel must go! Shut the channel down if you are not clever enough to understand that history has nothing to do with the storage ...
We have been getting a E32 error as soon as we put our tv on. We have also been calling the call centre and the sms service to have this error removed. The call centre then sync's our decoder and we can watch tv for about 20 minutes and the the error code is back once again. We send about 20 sms's ...
I'm distraught about MultiChoice customer service, i have cancelled my debit order payment because i wanted to make the payment via payplus, in a process of doing so I asked one of their consultant through email that is it necessary to alert them when I'm making payment changes (increasing or ...