I was informed by call center agent to take my faulty decoder to randburg multichoice offices because they dont have a servicing centre in centurion! I did not buy my decoder in randburg why should I drive to randburg to get this decoder exchanged. Im stuck now with this. I had to buy a new decode ...
These guys do not listen to what you say. This company needs some opposition in this country. They are a bunch of ripping off the customer and cleverly make up their bundles so goed most have to pay the maximum fee. Their operators are pathetic and have no idea how to treat customers. Even loyal ...
Hello Peter, DSTV fails to correct their online self-service for reconnecting ones holiday smart card. This has been on-going for more than 2 months. Their alternatives are not convenient: phoning the call centre takes at least 8-12min on my cell phone; e-mail takes more than 3 days. Regards, Ian ...
On the 24.07.2013 my DSTV Decoder was not working, it was dead. I then walked into the DSTV offices today, 31st of July 2013 to have the decoder fixed. I was told that the AC Adapter is faulty and I need a new one. My one year warranty expired on the 29.07.2013. Which means that I was 2 days late ...
Operator called and i explained to her what i wanted she gave me my ref number and the amount due. Nothing was done and i was billed again normally. Nobody responds if they do its two days late bad service guys thanks ...
Yesterday, while watching my DSTV Walka at 13h00, the message E19-4 Service is currently Scrambled came up and I was unable access any programs. I reported it via E mail to [Email Removed] ...