Why every time when we call in do we have to key in ID # or A/c # when the consultant cannot see it and we have to repeat it again? ...
I been a loyal multichoice customer now for over 9 years. My account is always paid up each and every month on or before the due date. On Sunday evening to my suprise my service got suspended whereby they say my account is not paid. I forwarded proof of payment on 2 occassions my case number is ...
Once again I have recievd appaling service from the DSTV/ Mnet / Multichoice call centre. I tried to log a call on the 3rd of August 2013 after I noticed their was poor sound quality on my CSN chanel. The call centre agent I spoke to was Micheal, who did not bother to do any fault finding from his ...
I need a consultant to contact me to rectify the problem on my account. This is my 2nd complaint with regards to this. ...
Called last month to change my package. everthing was done and payment was made according to POPPI. they did not change it and billed me for all the other bouquets that was previously added. they disconnected my services because i needed to follow it up today. now they are REFUSING TO RECONNECT IT ...
On Monday, 29th July 2013, i went to the shop with a faulty decorder. was so impress with the friendly service i received. The lady had patience and was so friendly. such service is rare nowadays thank you very much!! ...