I spent more then an hour and a half on Saturday and I was told to take the decoder to a DSTV agent which told me today the decoder is beyond repair and the software cannot be downloaded. why should i pay for the service and I would like someone to plese call me regarding the situation, they ...
My husband and I have moved house and while we renovate I went into the Multichoice office in Kirstenhof and suspended my account. I did this in June. Despite this I have now seen that you are still debiting my account and this has been done on 08/07/2013 and 08/08/2013. This is not acceptable and ...
I cancelled my DSTV beginning 2012 and I was emailed a statement showing I had a credit balance of R120 some odd rands. Now I get an SMS indicating I'm owing R245.00. I called DSTV three times to so this out. The first guy who helped me, Siso, claimed it was a mistake on his part and he put meon ...
I have to replace my DSTV decoder for 2nd time in 8 weeks. Agency in PTA does not have stock and might have stock available in 8 days. Lodge complaint with Multichoice via web and received reply I must drive to their branch in Randburg where they will sort me out. Problem is why should I drive to ...
Downgraded from Compact to just SABC channels. Multichoice did no inform us there is a monthly fee of R22 a month no billing was sent to us informing us about the payment. Our services were suspended on Sunday without notification. My wife called them on Sunday after waiting in the for 15 minutes ...
My story is as follows. Of recent I find that my dstv channels especially the Mprem Hd channel blotches or the screen distorts when we are watching tv and when I went to the Multichoice office in Umhlanga (Durban) I was told that because they have decided to show us extra HD channels people from ...