Hi DSTV, Unfortunately I had to use Hello Peter to try & resolve my ongoing query as @dstvcare can't resolve, they tell me to phone call centre. Call centre agent try and assist. After 20 minutes he put me on hold, and that where it ends, no call back no reply nothing. When you firstly phone ...
Last year during September, we decided to upgrade to an HD PVR as we had bought an HD TV. When I called DSTV to ask about this product, I asked if there was a new decoder on the way, as we would wait. I was told that nothing was planned, so I went ahead and spent R1, 500 to get the HD PVR. So ...
The problem started at the Self Service option not working. Almost 4 weeks ago I made use of the Self Service option for the first time. It worked well. I could set the one card as active and the one that we were not going to use as inactive. It worked well. On wednesday 07/08/2013 I wanted to make ...
Good day, I recently cancelled my contract with DSTV and my twin brother took it over. This change took place just before debit order details could be changed. So the debit for the premium went off, which i was aware off on the 27/07/2013, which i was aware of. I then called the and asked for a ...
Hi, My name is Naleni Singh. on Sunday our SABC channels where disconnected. I contacted the DSTV call centre to find out what is going on and they indicated to us that we were disconnected because we did not pay for the SABC channels which we were not aware off. He said that we must pay the R50 ...
When you buy a PVR you pay for the privilege of watching the recorded item as many times as you please for as long as you have the PVR. But therein the rub. I am on my 4th PVR. The stuff I record (classical music) is special to me - and I enjoy watching it over and over. But, each time they ...