My decoder is faulty and i took it to the service centre on Friday 08 August 2013. The lady that assisted me was very helpful, but unfortunately I had to hear that the only technician available was sick at the time. I don't understand how you can only have one technician; so when this person is not ...
I have been trying to set up a debit order on the DSTV website for the past 2-3 months, and everytime i enter the credit card information it saves this and says it will debit my account on the certain date. for the past few months i keep on getting statements saying that i owe an outstanding ...
I have spent over R100 in airtime on hold at the call centre, I've sent over 4 e-mails with ONE question, and I still have no response. All I need to know is which ports I should plug the LNB cables into, the S1, S2, or R (I need to plug in 2 of them). Why is it is impossible to get an answer from ...
My account was overbilled on the 28 may with an amount of R1837.32 that is 3 times my montlhy subscription, i never missed any payments. Now my account is suspended and i never got refunded for the overbill ...
This is the second time I am complaining about this. Two people did phone me regarding the competition that I have won. The first one said that I have won a PVR and that the Marketing Department would contact me. A second person phoned and said that I must go to our Services Department here near us ...
Hi This weekend watching the History channel was almost impossible. On Saturday the EPG had the incorrect information, so any program I autotuned to or set to record was incorrect. Eg the EPG showed Pawn Stars and the show was Ancient Aliens. I noticed this on both my decoders and a few of my ...