I switched off my DSTV because of bad billing problems and no help coming from anyone other than through Hello Peter. The now are keeping my credit of just over R200 on their books - FOR WHEN I SWITCH DSTV ON AGAIN THEN IT WILL RE-ACTIVATE. I will NEVER, EVER switch on DSTV again, so they tell me ...
I really do struggle with Multichoice. June 2012 we had a fraudelant complaint, which they took care of for us. The amount was paid back into our account. Unfortunately it looks like their is no control over the debit orders. For we are struggling again with amounts that does not match our accounts ...
Good day, I am receiving bills and messages addressed at a person I do not know, via sms to my personal cell number. I have contacted DStv to ask them to please take me off their list, as they are continually contacting the wrong person. I assume that this person used to have this cell number, ...
On 8 July 2013 I upgraded my decoder. I waited 35 minutes for the call centre to reply, and then got cut off and had to wait another 30 minutes. The call centre agent was unhelpful and could not answer my questions. I asked to be put through to his supervisor as I would like to know what I am ...
I made payment on Sat 24 Aug@ the Pope TV branch via the self service kiosk. I asked the consultant if my payment will reflect immediately as previously a payment that was made a day before my billing date was not received on time and i had to pay a reconnection fee and he said yes it will. we then ...
I'm really sick and tired of calling your caller centre every month about the same thing. I want somebody with a little bit of brains to find out what the is going on!!! Why is it when i make payments towards my mother's acc using the ref: 75568324 for (L.M Mahlakwane) her payments gets allocated ...