I paid for a month's subscription after re-connecting to DSTV (I had been off it for a few months). The following month, I saw that it was still on even though I had only paid for the previous month. I thought it was a special to say welcome back or something, as they are usually prompt to ...
While watching Mnet Action channel movie "the missing" tonight the channel switched over to advertising 10 minutes before the end of the movie. When I tried to call a number to complain the number as advertised says this number is no longer available. Get your act together, how about a ...
What appalling service from MNET. Having advertised a program all day for 6pm on BBC Knowledge they show something else. Happening more and more often, have they not heard of quality control?? Indicative of their attitude that there is no complaints option on their web site!! ...
I had a problem with my PVR Decoder on Saturday 24/8/2013. The Technician tried to help me over the phone, but eventually he asked me to take the machine in to get checked. What an experience. From ease of parking, to entering the building to the friendly welcome from the ticket controller as well ...
My PVR decoder started giving problems during last week. I took the unit to the service centre in Umhlanga where I was told that the unit was faulty and that it had to be exchanged. I was charged R510.00 and handed a refurbished unit (Consumer Protection Act loophole). I was assured that all would ...
Purchased a new Explora decoder and a new HD decoder from Makro 17 August. And two new TVs. DSTV authorised installer Global Tv (Menlyn) installed the necessary hardware. E16 and E143 errors stop-start-stop-started and installers came back 5 times to check, swop decoders, etc. At great ...